Privacy Policy

Privacy PolicyTerms and Conditions Refund Policy

Web Site Owner

Conduira Education & Training Services Private Limited (Conduira) is the owner of this web site.

We can be reached by e-mail at info@conduira.com.

We can be reached by phone at 91-891-6677788 or at 91-40-42000123.

Website Practices

This online privacy notice discloses Conduira’s information practices for this web site, including what type of personal identifiable information is requested in order to make a purchase, how the information is used, and with whom the information is shared.

Conduira is committed to protecting the privacy and security of our users. Our goal is to provide you with a personalized test prep experience that delivers the information, resources, and services that are most relevant and helpful to you. In order to achieve this goal, we sometimes collect information during your visits to understand what differentiates you from each of our other users. Except as described in this Privacy Policy, we will not disclose it to any person or organization outside Conduira.

Personal Information that is Collected

For each visitor to our Website, we collect the domain name and e-mail address (where possible), the e-mail addresses of those who post messages to our bulletin board, the e-mail addresses of those who communicate with us via e-mail, the e-mail addresses of those who make postings to our chat areas, aggregate information on what pages customers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, payment information (e.g., credit card number and billing address).

Conduira does not collect or maintain information from users actually known to be under the age of 13, and no part of Conduira’s web site is structured to serve or attract anyone under the age of 13.

Links to Other Websites

This web site may contain links to other web sites. Conduira is not responsible for the privacy practices or the content of those other Websites.

Uses Made of the Information Collected

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, used to notify customers about updates to our Website, shared with agents or contractors who assist in providing support for our internal operations, used by us to contact customers for marketing purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website, to a successor entity in connection with a corporate merger, consolidation, sale of assets or other corporate change respecting the Website.

Chat Rooms, Forums and Bulletin Boards

If the customer participates in a Conduira chat room, discussion forum, or posts messages to a Conduira bulletin board, the customer should be aware that the information disclosed and shared will be broadly available to other persons, both inside of and/or outside Conduira, who have access to that chat room, forum or bulletin board. Some individual Conduira chat rooms, forums or bulletin boards have additional rules and conditions regarding participation. Also, any customer’s expressed opinion is his or her own and should not be considered as reflecting the opinion of Conduira.

Use of Cookies

We use cookies to store visitors preferences, record session information, such as items that customers add to their shopping cart, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, record past activity at a site in order to provide better service when visitors return to our site , customize Web page content based on visitors’ browser type or other information that the visitor sends.

Information Security

We intend to protect the confidentiality of customer personal information. We have security measures in place that are designed to protect personal information. Being said that, in case of a breach in the security measures, Conduira will not be liable for any disclosure of personal information.

No Liability for Acts of Third Parties

We will exercise reasonable efforts to safeguard customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, Conduira shall not be liable for unauthorized disclosure of personal information due to no fault of Conduira including, but not limited to, errors in transmission and unauthorized acts of Conduira staff and/or third parties.

Access Rights to Privacy Data

Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address, writing to us at the above address, visiting us at www.conduiraonline.com.

Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them, including financial information (e.g., credit card account information), unique identifier information (e.g., customer number or password), and transaction information (e.g., dates on which customers made purchases, amounts and types of purchases).

Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, unique identifiers and transaction information. Customers can have this information corrected by sending us e-mail at the above address, writing to us at the above address, visiting us at www.conduiraonline.com.

Notice of Changes to Privacy Policy

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically. Any revisions to the policy will become effective immediately.

Requests

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, writing to us at the above address, or visiting us at www.conduiraonline.com.

If you provide us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by e-mailing us at the above address, writing to us at the above address, or visiting us at www.conduiraonline.com.

Users who provide us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

Questions, Problems and Complaints

If you have a question about this policy statement, or a complaint about Conduira’s compliance with this privacy policy, you may contact Conduira by e-mail at info@conduira.com.

Website and Service Terms and Conditions - General

The ConduiraOnline website ("Website") and related services (together with the Website, the "Service") are operated by Conduira Education & Training Pvt. Ltd. ("Conduira", “ConduiraOnline” "us" or "we"). Access and use of the Service is subject to the following Terms and Conditions of Service ("Terms and Conditions"). By accessing or using any part of the Service, you represent that you have read, understood, and agree to be bound by these Terms and Conditions including any future modifications. ConduiraOnline may amend, update or change these Terms and Conditions. If we do this, we will indicate at the bottom of the Terms and Conditions the date these terms were last revised. Any revisions to these Terms and Conditions will become effective immediately. If you do not agree to abide by these Terms and Conditions, you are not authorized to use, access or participate in the Service.

Description of Website and Service

The Service allows users to prepare for various examination online. Users interested in learning or practicing are presented with different types of educational activities. ConduiraOnline may, in its sole discretion and at any time, update, change, suspend, make improvements to or discontinue any aspect of the Service, temporarily or permanently.

Registration

In connection with registering for and using the Service, you agree (i) to provide accurate, current and complete information about you and/or your organization as requested by ConduiraOnline; (ii) to maintain the confidentiality of your password and other information related to the security of your account; (iii) to maintain and promptly update any registration information you provide to ConduiraOnline while registering or during your usage of ConduiraOnline's services, to keep such information accurate, current and complete; (iv) to be fully responsible for all use of your account and for any actions that take place through your account; and (v) you consent to be contacted by us via phone calls and/or SMS notifications, in case of any order or shipment or delivery related updates.

Your Representations and Warranties

You represent and warrant to ConduiraOnline that your access and use of the Service will be in accordance with these Terms and Conditions and with all applicable laws, rules and regulations of Constitution of India and any other relevant jurisdiction, including those regarding online conduct or acceptable content, and those regarding the transmission of data or information exported from India and/or the jurisdiction in which you reside. You further represent and warrant that you have created or own any material you submit to ConduiraOnline and that you have the right to grant us a license to use that material.

Acceptable Use Policy

ConduiraOnline provides a platform to prepare for exams online. To keep ConduiraOnline running smoothly for all of our Users, you agree that you will use the Service only in a manner consistent with the following Acceptable Use Policy.

You agree not to post User Content that:

  • is sexually explicit or pornographic;
  • creates a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to yourself, to any other person, or to any animal;
  • may create a risk of any other loss or damage to any person or property;
  • seeks to harm or exploit children by exposing them to inappropriate content, asking for personally identifiable details or otherwise;
  • violates, or encourages any conduct that violates laws or regulations;
  • contains any information or content we deem to be hateful, violent, harmful, abusive, racially or ethnically offensive, defamatory, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libelous, threatening, profane, or otherwise objectionable;
  • contains any information or content that is illegal (including, without limitation, the disclosure of insider information under securities law or of another party's trade secrets);
  • infringes any third party's Intellectual Property Rights, privacy rights, publicity rights, or other personal or proprietary rights;
  • contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships; or
  • is fraudulent, false, misleading, or deceptive

You agree not to engage in any of the following prohibited activities:

  • Use, display, mirror or frame the Service, any individual element within the Service, the ConduiraOnline name, trademark, logo or other proprietary information, or the layout and design of any page, without our express written consent;
  • Access, tamper with, or use non-public areas of the Service, our computer systems, or the technical delivery systems of our providers;
  • Attempt to probe, scan, or test the vulnerability of any ConduiraOnline system or network or breach any security or authentication measures;
  • Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by ConduiraOnline or any of our providers or any other third party (including another user) to protect the Services or ConduiraOnline Content;
  • Attempt to access or search the Services, User Content or ConduiraOnline Content or scrape or download User Content or ConduiraOnline Content from the Services, or otherwise use, upload content to, or create new links, re-posts, or referrals in the Service through the use of any engine, software, tool, agent, device or mechanism (including automated scripts, spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by ConduiraOnline or other generally available third party web browsers;
  • Send any unsolicited or unauthorized spam and spam comments on posts, advertising messages, promotional materials, email, junk mail, chain letters or other form of solicitation;
  • Use any meta tags or other hidden text or metadata utilizing a ConduiraOnline or ConduiraOnline trademark, logo, URL, or product name without ConduiraOnline's express written consent;
  • Use the Service for any commercial purpose or the benefit of any third party, except as otherwise explicitly permitted for you by ConduiraOnline or in any manner not permitted by the Terms;
  • Use ConduiraOnline user information to forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Services to send altered, deceptive or false source-identifying information;
  • Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Services;
  • Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services;
  • Collect or store any personally identifiable information from the Services from other users of the Services without their express permission;
  • Impersonate or misrepresent your affiliation with any person or entity;
  • Violate any applicable law or regulation;
  • Request, collect or store username, password, token or any other account authentication information from other users; or
  • Encourage or enable any other individual to do any of the activities prohibited in this Acceptable Use Policy.

ConduiraOnline reserves the right, but is not obligated, to remove any User Content for any reason or for no reason, including User Content that ConduiraOnline believes violates this Acceptable Use Policy or its Terms of Service. ConduiraOnline may also permanently or temporarily terminate or suspend a User account without notice and liability for any reason, including if, in ConduiraOnline's sole determination, a User violates any provision of this Acceptable Use Policy, our Terms of Service, or for no reason.

Indemnification of ConduiraOnline

You agree to defend, indemnify and hold harmless ConduiraOnline and its directors, officers, employees, contractors, agents, suppliers, licensors, successors and assigns, from and against any and all losses, claims, causes of action, obligations, liabilities and damages whatsoever, including attorneys' fees, arising out of or relating to your access or use of the Service, any false representation made to us (as part of these Terms and Conditions or otherwise), your breach of any of these Terms and Conditions, or any claim that any service we provide to you is inaccurate, inappropriate or defective in any way whatsoever.

No Representations or Warranties

The service, including all videos, images, audio files and other content therein, and any other information, property and rights granted or provided to you by ConduiraOnline are provided to you on an "as is" basis. ConduiraOnline and its suppliers make no representations or warranties of any kind with respect to the service, either express or implied, and all such representations and warranties, including warranties of merchantability, fitness for a particular purpose or non-infringement, are expressly disclaimed. Without limiting the generality of the foregoing, ConduiraOnline does not make any representation or warranty of any kind relating to accuracy, service availability, completeness, informational content, error-free operation, results to be obtained from use, or non-infringement. Access and use of the service may be unavailable during periods of peak demand, system upgrades, malfunctions or scheduled or unscheduled maintenance or for other reasons. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

The materials appearing on ConduiraOnline's website could include technical, typographical, or photographic errors. ConduiraOnline does not warrant that any of the materials on its web site are accurate, complete, or current. Conduira Online may make changes to the materials contained on its web site at any time without notice. ConduiraOnline does not, however, make any commitment to update the materials.

Limitation on types of Damages/Limitation of Liability

In no event will ConduiraOnline be liable to you or any third party claiming through you (whether based in contract, tort, strict liability or other theory) for indirect, incidental, special, consequential or exemplary damages arising out of or relating to the access or use of, or the inability to access or use, the service or any portion thereof, including but not limited to the loss of use of the service, inaccurate results, loss of profits, business interruption, or damages stemming from loss or corruption of data or data being rendered inaccurate, the cost of recovering any data, the cost of substitute services or claims by third parties for any damage to computers, software, modems, telephones or other property, even if ConduiraOnline has been advised of the possibility of such damages. ConduiraOnline's liability to you or any third party claiming through you for any cause whatsoever, and regardless of the form of the action, is limited to the amount paid, if any, by you to ConduiraOnline for the service in the 2 months prior to the initial action giving rise to liability. This is an aggregate limit. The existence of more than one claim hereunder will not increase this limit.

Termination

ConduiraOnline may terminate your access and use of the Service immediately at any time, for any reason, and at such time you will have no further right to use the Service. You may terminate your ConduiraOnline account at any time by following the instructions available through the Service. The provisions of these Terms and Conditions relating to the protection and enforcement of ConduiraOnline's proprietary rights, your representations and warranties, disclaimer of representations and warranties, release and indemnities, limitations of liability and types of damages, ownership of data and information, governing law and venue, and miscellaneous provisions shall survive any such termination.

Proprietary Rights in Service Content and Activity Data

All content available through the Service, including designs, text, graphics, images, information, software, audio, video and other files, and their selection and arrangement (the "Service Content"), are the proprietary property of ConduiraOnline or its licensors. No Service Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, scraped, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, other than as expressly permitted in these Terms and Conditions. You may not use any data mining, robots, scraping or similar data gathering or extraction methods to obtain Service Content. As between you and ConduiraOnline, all data and information generated from your access and use of the educational activities made available on or through the Service, including test results and notes taken (collectively, the "Activity Data"), shall be exclusively owned by ConduiraOnline, and you shall not have any right to use such Activity Data except as expressly authorized by these Terms and Conditions. By using the Service, you hereby assign to ConduiraOnline any and all rights, title and interest, including any intellectual property rights or proprietary rights, in the Activity Data. All rights of ConduiraOnline or its licensors that are not expressly granted in these Terms and Conditions are reserved to ConduiraOnline and its licensors.

Trademarks

"ConduiraOnline" and all other trademarks, service marks, graphics and logos used in connection with the Service are trademarks or service marks of ConduiraOnline or their respective owners. Access and use of the Service does not grant or provide you with the right or license to reproduce or otherwise use the ConduiraOnline name or any ConduiraOnline or third-party trademarks, service marks, graphics or logos.

Notice for Claims of Copyright Violations and Agent for Notice

If you are a copyright owner and have a good faith belief that any material available through the service infringes upon your copyrights, you may submit a copyright infringement notification to ConduiraOnline pursuant to the Digital Millennium Copyright Act by providing us with the following information in writing:

  • an electronic or physical signature of the copyright owner or the person authorized to act on behalf of the owner of the copyright interest;
  • a description of the copyrighted work that you claim has been infringed;
  • a description of where the material that you claim is infringing is located on the Service, with enough detail that we may find it on the Service;
  • your address, telephone number, and email address;
  • a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  • a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.

Please consult your legal counsel for further details or see Section 51 of The Copyright Act, 1957. ConduiraOnline's Agent for Notice of claims of copyright infringement can be reached as follows: By email: info@conduira.com.

Governing Law and Arbitration

These Terms and Conditions, its subject matter and ConduiraOnline's and your respective rights under these Terms and Conditions shall be governed by the laws of India and you agree that the courts of Visakhapatnam will have exclusive jurisdiction over any dispute (contractual or non-contractual) concerning these terms.

Miscellaneous

These Terms and Conditions constitute the entire agreement between ConduiraOnline and you concerning the subject matter hereof. In the event that any of the Terms and Conditions are held by a court or other tribunal of competent jurisdiction to be unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary so that these Terms and Conditions shall otherwise remain in full force and effect. A waiver by ConduiraOnline or you of any provision of these Terms and Conditions or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. ConduiraOnline may assign its rights or obligations under these Terms and Conditions without condition. These Terms and Conditions will be binding upon and will inure to the benefit of ConduiraOnline and you, and ConduiraOnline's and your respective successors and permitted assigns.

Subscription Period

You will be entitled to receive the Service only during the subscription period ("Subscription Period") specified by your payment confirmation.

No Resale or Redistribution of the Service

You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion of the Service use of the Service, or access to the Service.

Electronic Communications

When you visit this website and when you communicate with us electronically, for example by sending us an email or ordering our products online, you consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Privacy Policy

You consent to the collection, processing and storage by Conduira of your personal information in accordance with the terms of Conduira’s Privacy Policy, which is available at Policies. You agree to comply with all applicable laws and regulations, and the terms of Conduira’s Privacy Policy, with respect to any access, use and/or submission by you of any personal information in connection with this web site.

Cancellation Policy

At Conduira Online, our core belief has always been in serving our students with the best possible product. As a team we work towards this and are very open for any feedback / criticism that help us serve our users better. Being said that, to avoid discrepancies in any case, we have created a liberal policy for cancellation and refund.

Users can evaluate the Services through the free trial chapters provided on the Website. Once a product is ordered, cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been completed or if we have initiated the process of shipping either ourselves or through the vendors/merchants/ representatives whom we may appoint from time to time.

For products purchased under/during any offers/promotions, order cancellation and refund of amount is not possible.

In case of receipt of a damaged study material and non-durable items like CDs, DVDs etc. please report the same at info@conduira.com. The request will, however, be entertained once our executive has checked and determined the same at our end. Such cases should be reported within 5 days of delivery of the materials at the buyer's end.

Refund Policy

The refund is applicable to our products/services only before the login details for online access to content, test material etc. are disclosed/dispatched to the buyer/student. In case of live online courses, there shall be no refund.

All refunds, if eligible, will be processed within 14 (Fourteen) business days of receiving the request.

Return Policy

We do not accept the return of a product, once it is sold. We might refund your money based on refund policy. Please read our refund policy. You can write to us support@conduira.com about your queries.

Address

Conduira Education & Training Services (P) (L), H.No:1-90/b/d/8/a, First Floor, Bhavani Brij, Vittal Rao Nagar, Madhapur, Hyderabad, Telangana 500081